Amazon.com: Customer reviews: Brother 1074269 HL-L2320D-US Black & White Laser Single-Function Printer

Top positive review

A sturdy little workhorse **UPDATE 1 year later, still loving it**

Reviewed in the United States on November 6, 2019

I have printed over 5,000 pages (3,700 over a 2 day period) on this bad boy so far, using both OEM ink and the substantially cheaper re-manufactured and off brand ink. I realize that publicly admitting to using non OEM ink voids my warranty, and I am fine with that. It is a good printer, and people should know that it handles the re-manufactured ink like a champ. I have used Toner Jockey and Ink E-Sale, which both work perfectly in this printer and perform about the same.

I have had to clean the print head many times in order to keep my prints clean, but that is something that you should do regularly to maintain your printer anyways. I do have to clean it a bit more frequently when using ink other than the OEM, but that is worth it to me for the dramatically lower cost per cartridge.

I love the double sided print option, it works very well. I have only had one jam so far, and I have been putting this printer through the paces. I have not had any issues with the printer at all. I will update my review when this printer dies or I have issues with it.

FYI- it does NOT come with a USB cable. I just used the one from my old printer and it was no big deal to me. I always keep the cords and cables from electronics when they die, for just this very reason.

I am in the Vine Voice program, but I bought this printer with my own money in order to review toner cartridges that were offered for "free" (there's taxes) to review.

**UPDATE** I have been using this printer for a year, and I love it as much as I did at the beginning. I have run several different brands of re-manufactured ink through it and have not had any issues aside from needing to clean the print heads frequently. I've had two jams in the entire life of the printer, and they were easy to clear.

5 stars

18 people found this helpful

Top critical review

Critical reviews›

Bob Harkin

Sudden Default Lockups Cynically Forced to Artificailly Obsolete Good Toner Cartridges

Reviewed in the United States on January 19, 2020

This HL-L2320D printer would deserve 5 stars before toner problems, because it produces clear copies as a background tool without requiring costly attention. With only wired connection, it presents none of the security risks of network degradation due to unwanted interactions with the internet.

However, it clearly rates one star or less because of the unnecessary sudden lockup whenever IT decides it wants to force you to buy new toner at a bloated price. After nine months of very light use (probably a few hundred pages at most), the toner light briefly flickered at the start of a printout, then went out as the printout proceeded. The last page of the contract form I was to sign refused to print out because of a sudden deliberate lockup. The toner light had turned on with no warning. Print quality was perfect on the first four pages, so I desperately wanted the last page to sign. Brother purposely blocks this to send partially-used toner cartridges (usually) to the landfill in order to force customers to buy costly new cartridges frequently.

There are elaborate procedures that can be found on the internet to temporarily bypass this. Some work and some don't, since the lockup has been extended to be triggered by causes totally unrelated to low remaining toner. On their website, Brother says they now trigger the lockup on their products if their indirect indication of dirty printer wires indicates future discolorations on the printout could alert the owner to clean them. Or if they fail to detect their own cartridge, which they often do on brand new "official" cartridges. Or if a known good cartridge is moved from another machine to debug the problem.

In other words, Brother is purposely triggering this lockup by an increasing number of indirect erratic measurements to force buyers to replace perfectly good cartridges as the very first step reacting to any minor maintenance problem.

I lost two days of my time on this artificial problem, and had an understanding contractor personally come to have me sign his copy of the contract. All of this was a waste of valuable time contributing to an unnecessary degradation of the environment because of wasted toner. All because of a cynical Brother marketing scheme to steadily accelerate planned obsolescence.

It is possible for those of us with the ability to work around the problem, at a cost far exceeding the cost of a printer. However, no one should buy one of these Brother printers unless they are confident of their ability to repeatedly set the cynical lockout to "continue" internally instead of the insistently default "stop".

12 people found this helpful

1,911 total ratings, 946 with reviews

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From the United States

Nerdy Narwhal

A sturdy little workhorse **UPDATE 1 year later, still loving it**

Reviewed in the United States on November 6, 2019

Style: HL-L2320DVerified Purchase

18 people found this helpful

Helpful

Jeffrey Wickersty

Great quality, quick and pretty quiet, great with linux

Reviewed in the United States on July 17, 2016

Style: HL-L2320DVerified Purchase

I run a linux server at home for various reasons, and wanted to replace my old Samsung laser printer with something new that still worked well with Linux. I searched around trying to find something that wouldn't be a nightmare to set up and I settled on this one. I'm happy to say that this was a breeze to set up under Linux and I've been using it without issue since. I'm printing to it from my laptops, tablets, and phones, through the linux machine it's attached to.

As far as the printer itself, the print quality is great, it's super quick and relatively quiet as far as home laser printers go. I haven't used it long enough to have an opinion on toner life, but assuming it's decent, I'm very happy with it so far. If you've got a linux machine, server or workstation, and are looking for a good home laser printer, I have no reason not to recommend this to you. It's a great price, easy to deal with Linux, and I'm quite happy with the print quality. Thumbs up.

4 people found this helpful

Helpful

KenJr

good quality, prints fast and good value for the ...

Reviewed in the United States on January 13, 2017

Style: HL-L2320DVerified Purchase

bought this for my wife who does accounting work and needs to print a lot. The feeder is kind of a bust because you can apparently only do one page at a time. so when she wants to print checks she has to do them one at a time. she just loads them into the paper tray now so she can print batches - so pain in the you know what there. Strangely, it didn't PnP on my fresh Windows 10 Home install. I had to download the latest drivers off the brother site and after the install it showed up - but weird that I didn't even see it and Windows didn't try to grab drivers for it on it's own. Just FYI on that. Otherwise, good quality, prints fast and good value for the price.

6 people found this helpful

Helpful

Bill

Inexpensive toner cartridges.

Reviewed in the United States on July 9, 2019

Style: HL-L2320DVerified Purchase

Finally the perfect printer for my home / office / use that doesn't bankrupt you when you go to replace the toner cartridges. This is a really nice, easy to use, easy to install, simple laser printer. It prints quickly and it does a nice job doing it. If yer looking for a printer that just prints really well then you probably won't be disappointed with this one.
The $69.99 price I paid for a new printer is no longer available. Good thing I bought it when I did.
UPDATE:
It's now been well over 3 years since I purchased this printer and it hasn't had a single problem. None. And zero paper jams. It just continues to work flawlessly, and I could not have made a better choice in a Monochrome printer.

Helpful

Tyler

Great for our small office

Reviewed in the United States on December 12, 2023

Style: HL-L2320DVerified Purchase

Nice and compact and good on toner. We use it for home and office for our home LLCs.

One person found this helpful

Helpful

Bob Harkin

Sudden Default Lockups Cynically Forced to Artificailly Obsolete Good Toner Cartridges

Reviewed in the United States on January 19, 2020

Style: HL-L2320DVerified Purchase

12 people found this helpful

Helpful

JaniceA

Good

Reviewed in the United States on February 28, 2024

Style: HL-L2320DVerified Purchase

I had the same printer but it stopped working. It is a wonderful printer so I bought the same one. Plus I have the toners for that printer already. So I bought the same printer

Helpful

Amazon Customer

disposable workhorse

Reviewed in the United States on June 1, 2023

Style: HL-L2320DVerified Purchase

We have been using these for many years. We buy toner to refill them and spare drums as well. They last for a long time, yet you don't feel bad when they reach end of life because they weren't that expensive. The toner light is a PITA but go into the internet and learn how to override it....very easy....

One person found this helpful

Helpful

A Reviewer

Warning - This Printer Has Some Problems!!!

Reviewed in the United States on February 19, 2016

Style: HL-L2320DVerified Purchase

Update 06-3-2017
Since I have been experiencing so many problems with this printer, I bought a new printer which is working dramatically better than this one. Here is the link... HP LaserJet Pro M402dn Monochrome Printer, (C5F94A)

I originally had problems with Duplex Mode Issue, however once setup properly, the Duplex Mode worked for 8.5 x 11 size sheets. Smaller sizes will not work in Duplex Mode and it jams or fails to feed properly. The problem with Duplex Mode, has to do with the instructions sent to the printer. If you are printing from Microsoft Word, or Adobe PDF, or using Foxit, they give you an option for printing a booklet, or printing 2 or more pages on each side of the sheet. So as an example, if we were to try to print 2 pages on the front, and 2 pages on the back, then two plus two equals four. Then you go into Properties for your Brother Printer, and set it up as 2-sided/Booklet and now instead of two plus two equals four, you get 8. You have told the printer to print two pages on each side of the paper two different times and it thinks you want it to print 4 on each side. To make matters worse, there are 4 options as follows:
1-Long Edge (Top)
2-Long Edge (Bottom)
3-Short Edge (Right)
4-Short Edge (Left)
None of these apply when doing multiple pages per sheet, so that was my mistake, and not the Printers fault. I was setting the wrong parameter. Once you know the correct parameter, it's very easy. Remember these parameters if it is printing upside down, because in that case it becomes relevant. So how did I fix the setup problem? Here is the answer.

-----------------------HERE IS HOW ITS DONE - For 2-pages on each side of paper---------------------------
Set it for Single Pages in whatever program you are using, and then go into Brother Printing Preferences and set it for--- 2-sided/Booklet---Left Binding---All Pages as Once---
-------------------------------------------------------------------------------
THAT'S IT - VERY EASY!!! Once you know how to do it.
--------------------------------------------------------------------------------
If you don't want to use Duplex Mode, you could remove the stack of sheets from the top, flip it over, turn it around, and put them back inside the tray, and then print the other side, however that sort of defeats the purpose behind buying a Duplex Printer. If you set it wrong, you will get Page 1 on Front and Page 3 on back, and one side will be upside-down.

Toner Save Mode, and Reduce Paper Curl, are excellent features which work extremely well. I'm impressed by this aspect of the features. If you use cheap 20-lb paper it curls, and then you set the feature, and it fixes the problem like magic. However be aware it introduces a problem with Card Stock, so if you are printing a cover for a booklet, it will fail to fuse the toner properly, but no big deal, this one is easy to remember, and switch back and forth from. Toner Save Mode is a very valuable feature because with cheap paper some of the printing will show through, and by reducing the amount of toner applied to the paper, it helps a great deal, and is a great feature.

First page prints in less than 85 seconds, according to web site, however, that's way too long to wait. It has a Problem with memory, with only 8 MB onboard memory, and with graphics, it only prints 1 or 2 sheets at a time and stops, sometimes it prints 3 sheets and then it stops. Then it makes you wait a second or several seconds and starts up again. This is infuriating to see it constantly stopping and starting. The spool inside the software setting does absolutely nothing. On my HP Printer I could spool the print jobs and have dramatic performance increases, but not with this printer. The feature seems to be disabled and is completely useless. I looked into buying more memory for this printer, and that is not an option for this printer, so you are stock with that very limited 8MB of onboard memory. But wait, it gets worse. This problem became painfully apparent with 300 dpi resolution. When I set it to 600 dpi and 1200 dpi, the performance was ridiculously slow, almost unusable. If you are printing a booklet, you could go to lunch, and come back, and when I did this, something hung up, and I had to start all over, Totally useless printer for any kind of heavy duty printing. It's just made for someone who prints a few sheets now and then, or you can print up to 50 pages with 300 dpi, but it is infuriating slow as you try to push this printer to do anymore than that. So I would print 50 pages at a time, duplex mode, and print the graphics separately, page by page using 600 dpi or 1200 dpi, and then assemble the booklet, one at a time, inserting the high resolution pages within the others, truly not the automated process I was looking for.

Problem with thick paper such as Card Stock. It keeps making messy printouts intermittently with card stock, and then when switching back to plain paper, it contaminates the clean paper with specks and dusting of residual toner. So instead of getting clean printouts, you have to waste a few sheets before it cleans up and prints normally again. Thick paper tends to skew, and I have thrown in the trash many unsuccessful attempts, till finally I got one that didn't have skewing and excessive toner dust all over it. The Drum is supposed to wipe clean the toner but fails to do what its supposed to do when you use Card Stock. It just wasn't made to handle the cover of a booklet.

A little bit of a problem with the manual feeder, obviously it is metric, and has slider to adjust for 8.5 x 11 paper, however it occasionally feed the paper at an angle and binds against the guide.

So far I am impressed with jam recovery. The designer of this product made it easy to clear paper jams and to recover from where you left off. I found this feature impressive. With my HP Printer the entire print job was out of order after the paper jam. With this printer, so far, each and every time it recovered without causing a secondary problem. That's a very good feature.

16 people found this helpful

Helpful

Andres

AMAZING for students

Reviewed in the United States on August 20, 2023

Style: HL-L2320DVerified Purchase

I had this for 4+ years now and u BARELY have to buy ink. As a nursing student I print out a lot of paper, such as clinical papers, ATI templates or just word document to make my study guide. If ur a student or someone that need to print out basic documents and don’t care about it not having Bluetooth then this is the printer for u (Warning: this printer only does black and white.) all and all this printer is still going strong and I don’t plan on buying a new printer for a long time.

4 people found this helpful

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